The University of Iowa is taking proactive measures to protect its campus and visitors. The university is fully prepared to diagnose and treat patients infected with this virus.
Keep Learning at Iowa
Information for Prospective Students
All events scheduled to be held on the UI campus during the summer will be canceled, postponed, or conducted virtually through July 31, 2020.
All essential meetings or events will be limited to 20 in-person attendees or offered through a virtual format. Any exceptions must be approved by the UI vice president for the appropriate unit. Requests should be submitted by emailing email@example.com. Using virtual options such as Skype, Zoom, or conference calls is recommended whenever possible.
All non-essential meetings and events that already are scheduled should be canceled, rescheduled, or offered virtually (Skype, Zoom, etc.) No new non-essential meetings or events should be scheduled until further notice.
Frequently Asked Questions
Health, Safety, and Well-Being
Anyone who is worried about potential exposure should first call health care professionals so they can assess your symptoms and risk factors and help you make a plan. Do not walk in to QuickCare, Student Health, any UI Health Care clinic, the State Hygienic Lab, or any emergency room. Points of contact are listed below.
Call or email the Student Health Nurseline (319-335-9704, firstname.lastname@example.org) or your local health care provider and inform them of your travel history and symptoms. After hours and on weekends, call the UI Hospitals & Clinics (319-384-8442, or toll free at 800-777-8442) or your local health care provider.
We know that dealing with this evolving situation can cause stress and anxiety. Please remember that there are campus and community resources available to support you:
- University Counseling Service, 319-335-7294 or http://bit.ly/1PbwPol to schedule an appointment
- Student Care and Assistance, 319-335-1162 or email@example.com
- UI Employee Assistance Program, 319-335-2085 or firstname.lastname@example.org
- CommUnity Crisis Services (formerly the Crisis Center), 319-351-0140
Any student who uses Student Health for evaluation of symptoms that could be due to COVID-19 will not incur charges related to that visit. Student Health will follow its regular practice of submitting charges to insurance, but the individual student will not incur charges.
The CDC always recommends everyday preventive actions to help prevent the spread of respiratory viruses, including:
- Avoid close contact with people who are sick.
- Avoid touching your eyes, nose, and mouth.
- Stay home when you are sick.
- Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
- Clean and disinfect frequently touched objects and surfaces by using a regular household cleaning spray or wipe.
- Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
- If soap and water are not available, use an alcohol-based hand sanitizer with at least 60% alcohol.
- Follow the CDC’s recommendations for using a face mask:
- Face masks should be used by people who show symptoms of COVID-19 to help prevent the spread of the disease to others.
- The use of face masks is crucial for health workers and people who are taking care of someone in close settings (at home or in a health care facility).
It is important to avoid assumptions about who may or may not have come into contact with someone carrying the virus based on their identity. The UI will not tolerate anything but a safe and inclusive campus for people of all backgrounds, and all members of the UI community must recognize the harm caused by making such assumptions.
If you are a victim of or witness bias related to COVID-19, please use the Campus Inclusion Team reporting tool.
Summer 2020 Experiential Education
Out of concern for the safety and welfare of its students, the University of Iowa is strongly recommending all Experiential Education activities that are university affiliated (including, but not limited to, internships, externships, field experiences, research activities, clinical programs, practicums, co-ops, student teaching programs, service-learning, etc.) occurring domestically or internationally be conducted virtually/remotely for the duration of summer 2020 due to the spread of novel coronavirus (COVID-19). University affiliated Experiential Education activities includes those registered for academic credit, transcript notation, and/or where funding or stipend is provided by the university.
If you are considering an in-person Experiential Education activity, you should consult the university’s COVID-19 web page for domestic and international travel restrictions as well as refer to state and national Public Health Department web pages for up-to-date health and safety information. In addition, you should discuss the health and safety plans of the site with the organizational supervisor of the experience.
Should you, as a student, determine that you will complete an in-person Experiential Education activity, the university is not responsible for your safety or welfare regardless of whether the experience is university affiliated or whether the program was originally sponsored by the University or by another entity. You should recognize the potential health, safety, security, and other risks associated with participation in an in-person Experiential Education activity and make a personal determination whether to pursue or continue in that activity. Globally, these risks include, but are not limited to, disease, illness, exacerbation of a pre-existing medical condition, death, inadequate medical care and facilities, and/or other unforeseeable dangers. Should you choose to participate in an in-person Experiential Education activity, you do so voluntarily and assume all risks associated with that decision.
In addition, the university will not be responsible for any costs associated with your decision to participate in an in-person Experiential Education activity. You assume full financial responsibility for any and all costs associated with such participation, including but not limited to, housing, transportation, medical care or treatment for disease, illness or injury, as well as all unanticipated costs associated with COVID-19 related restrictions on, modifications to, and cancellation of the Experiential Education activity. You will also be solely responsible for all health and safety measures in the event of a medical emergency.
Classes and Academics
Summer 2020: The University of Iowa will offer online-only instruction for all summer sessions.
Fall 2020: The university plans to resume face-to-face instruction this fall.
Clinical and experiential activities will continue to be addressed on a program-by-program basis.
In order to limit community spread of COVID-19 and protect university property, building entrances will be locked but will remain accessible by those who have access cards or keys. This excludes UI Health Care and Student Health, which have implemented their own building security measures.
Updates on notable closures and service changes can be found on the campus services page.
Following the decision to offer online-only instruction for all five summer sessions, the University of Iowa will not bill the following fees for summer 2020:
- Recreation Fee
- Arts & Cultural Events Fee
- Student Activities Fee
- Building Fee
- Student Union Fee
The remaining fees for summer 2020 are necessary to maintain campus operations and support services for students as they complete their summer coursework and stay on their educational path toward degree completion and graduation.
Credits for fees and housing refunds were posted to each student’s U-Bill by April 28. Please review your statements and if a credit balance remains on the U-Bill, students can elect to have the credit balance refunded by clicking request refund on the U-Bill summary page in MyUI, or have a credit balance remain for future semesters.
The university refunded, on a prorated basis, several fees including:
- Room and Board: Refund prorated March 19 to May 16
- Recreation Fee: Refund prorated from March 23 to May 16
- Arts & Cultural Events Fee: Refund prorated from March 23 to May 16
- Course Fees: Colleges are currently reviewing course specific fees. Refunds will be determined on a course-by-course basis.
Drive-up wireless service is being offered to allow UI students, faculty, and staff access to high-speed internet without having to enter campus buildings.
The service is currently available at the Hancher South Lot (Lot 55), Hawkeye Commuter Lot (Lots 85 and 39), the Multi-Tenant Facility and Biomedical Research Support Facility parking lots at Oakdale and the Myrtle Avenue Lot (Lot 48). Visit the Working Remotely Guide on the ITS website for updates.
If none of these solutions work for your situation, please request help through the Keep Learning at Iowa page.
We recognize that some students might not have access to needed equipment or internet services. Individual colleges have programs in place to assist students. Students who plan to attend class from another location and need assistance with equipment or internet access should communicate their needs to their professor.
The university of will not be discounting the cost of spring tuition regardless of residential status. The state of Iowa subsidizes the cost of education for Iowa residents, which is why resident tuition costs less than non-resident tuition. Students from outside of Iowa are asked to pay the full cost of their education. Full tuition is necessary to cover the University of Iowa’s ongoing operations, including retaining the faculty and staff needed to provide virtual instruction and online student support services. The university’s faculty will continue to deliver excellent instruction virtually, which allows students to receive course credit and stay on their educational path toward degree completion and graduation.
The university understands this is not what students registered for at the start of the semester, but the global pandemic required swift action to keep our campus community safe. The UI remains committed to continuing to provide a world-class educational experience for its students during this difficult time and looks forward to returning to full on-campus teaching and operations beginning this fall semester.
If a group meeting is essential to your class work, consider whether the meeting can take place virtually using Zoom, Skype, or other similar technology. Students should follow social distancing guidelines and avoid meeting in person. If it is not possible to meet virtually, notify your instructor that you will not be able to hold the meeting. However, an honest attempt should be made to facilitate the virtual meeting.
While we highly encourage instructors to pre-record lectures, this option may not work in every circumstance. The decision to pre-record is made by instructors or departments.
Changes to course schedules can cause undue conflicts and confusion for students, whether courses are held in-person or online. During this time of virtual instruction, if a faculty member decides to hold a synchronous class, it is important to maintain course schedules so students have stability for studying and understand when tests will occur or when assignments are due. Beyond their studies, some students also continue to work and consistent course schedules allow them to maintain a schedule with their employers. Students who have concerns about when a class meets online should talk with their instructors.
When multiple UI colleges and administrative units were searching for an easy-to-use, easy-to-access conference tool, Zoom was an emerging industry leader. Faculty and students were drawn to its ease of use and the UI eventually purchased a site license. Zoom has now become the video conferencing tool of choice at the University of Iowa and its peer institutions.
- Try switching to audio-only by turning off the video.
- If the audio or video is not clear due to network issues:
- Zoom advises taking these steps.
- Lowering the number of devices using your internet connection can also help. Try turning off video streaming or online gaming and pausing uploads or downloads on computers using your network.
- High-speed Drive-up WiFi Service is also available at several parking lots on campus and through some community libraries.
- Let your instructors know that you are experiencing technical issues and working on a solution.
- Resources for online learning are available on the Keep Learning at Iowa website.
- Contact the Help Desk at 319-384-4357 or email@example.com. Staff are well-equipped to help you.
- If you are unable to get Zoom to function, work with your instructor to find alternatives.
Many of our students use the textbook rental process through the Iowa Hawk Shop. The Iowa Hawk Shop will provide additional information later this semester regarding textbook return options, but at this time the plan is to send prepaid UPS labels to everyone with rental books. More information on the textbook return process will be shared toward the end of the semester when it is finalized.
Housing and Dining
Students who need to move their belongings out of their residence hall room should update their move out plans online in the
When students arrive for their assigned move-out time slot, they will complete an express checkout process as described below:
- Remove all belongings from your room (carts will be available).
- Lock your room door.
- Take your room key to your mailbox and place it in the Express Checkout envelope that will be in your mailbox labeled with your name.
- Deposit your room key in the return location, indicated by signs in the lobby.
- Return carts.
- Your room will be checked for damages after you check out. If there are damages, you will receive that information by email.
University Housing and Dining employed a variety of preventative measures during move out. Moving carts were sanitized prior to and after use. In addition, residence hall elevators can only hold one or two carts comfortably, which naturally reinforces social distancing.
Spaces such as restrooms were cleaned and disinfected per the university’s standard protocol, with more attention being paid to commonly used touchpoints like elevators and door handles.
Students and their families were also designated two-hour timeslots during which to move items out of their room. This will allow the team to better account for the number of residents, elevators in the building, and parking.
An express checkout process was developed so students don’t have to interact with anyone at the desk unless they choose to. Keys are also being placed in an envelope and turned into a designated mail slot.
Additionally, volunteers were not present during move-out. University Housing and Dining staff are following Centers for Disease Control and Prevention (CDC) guidelines, which include washing their hands often with soap and water for at least 20 seconds, especially after blowing their nose, coughing, or sneezing; and using an alcohol-based hand sanitizer with at least 60% alcohol.
We understand that many of our move out plans needed to be adjusted to accommodate shelter in place orders. Students should update their move out plans online in the housing application portal. Students also have the option to have their belongings packed and stored or packed and shipped, as well.
Students who were approved to remain in campus housing were placed in Stanley or Daum Residence Halls on the east side of campus. No students will be placed in residence halls on the west side of campus. Moving assistance was available, if needed. Please note that moving assistance does not include packing your belongings.
Clinton Street Market, located in Burge Residence Hall, will be open with limited hours during virtual instruction. No hot food items will be served.
All other retail locations will remain closed during this time period. More information on hours and locations can be found at dining.uiowa.edu.
If you are approved to stay in the halls, University Housing and Dining (in partnership with Information Technology Services) will provide you with a computer for use during your residency. ITCs will be closed during this time.
No, but students should follow CDC guidelines for social distancing.
Social distancing means remaining out of congregate settings, avoiding mass gatherings, and maintaining distance (approximately 6 feet, or 2 meters) from others when possible.
No visitors are allowed in the halls during this time.
It is advised that students do not return to campus without prior permission.
Only students who have not had the opportunity to move their belongings out of their room are allowed to return to campus at this time.
All students remaining in the residence halls are in single rooms with private bathrooms to support social distancing. If a student living in the residence halls is a presumptive positive for COVID-19, they will work with the health care provider who made the diagnosis and the department of public health to follow instructions to isolate themselves from others. Those students who are in isolation should reach out to their housing staff member for additional support, and indicate the need for meal delivery in the notes field of their meal orders. Most cases of COVID-19 are mild, and hospitalization is not necessary. The student will remain in contact with their healthcare provider to monitor for any worsening of symptoms. Their healthcare provider will guide them on decisions as to when they can be released from isolation.
At this time, there is not an option to donate your items. In order to take the preventive actions that the CDC recommends to help prevent the spread of respiratory viruses, we are not accepting donations at this time.
In order to support social distancing, University Housing and Dining implemented an online ordering system for meals beginning on Wednesday, April 8, 2020. Please contact firstname.lastname@example.org with questions about the online ordering system.
- Visit dining.uiowa.edu/order, log in, and select “New Order.” To reduce the number of individuals in the market place at any time, pick-up times are in 15-minute windows, and the number of students who can sign up for each time is limited to 15.
- Select the date of the meal you’re ordering, the meal (breakfast, lunch, or dinner), and your pick-up time. From there, you simply make your selections, and click “Place Your Order.”
- The scheduled pick-up time, students will be asked to swipe their Iowa One card at the market place entrance, and pick up their meal from the designated location. In order to maintain the highest standards of food safety, meals will be discarded after 15 minutes, but the order will be kept in the event the student comes in for their meal.
Students should place their orders at least two hours prior to the start of the meal period (visit dining.uiowa.edu/locations/burge-market-place for the most up-to-date hours).
If a student is in need of individually-prepared meals due to allergies or special diets, they should make arrangements with Laura Croteau, registered dietitian, at email@example.com. The Burge Market Place is equipped to meet a variety of needs.
If you have your key, please mail it back to your hall in a padded envelope by May 3, 2020, to avoid being charged for a lock change. Please address your envelope to:
(Hall Name) Office Administrator 100 (Hall Name) Hall Iowa City, IA 52242
*Be certain to include your name and ID number in with your key.
If you have forgot to return your key and no longer have it, please send an email to firstname.lastname@example.org with your name, 8-digit university ID number, and situation.
Student Financial Resources
The University of Iowa Student Government, Graduate and Professional Student Government, and donors have contributed additional funds for the Student Emergency Fund, which provides microgrants averaging between $50 and $350. Students who experience an event or unforeseen circumstance that negatively and severely impacts their academic success, which may include unexpected medical and travel costs, unexpected decrease in working hours and income, and other unforeseen expenses due to COVID-19, should consider applying with the Office of the Dean of Students. Grants will be awarded based on funds available, which are limited.
Read more and apply at https://dos.uiowa.edu/assistance/student-support-initiatives/.
The University of Iowa has established a fund to support students who may be adversely affected by unforeseen emergencies, such as housing and food insecurity, travel expenses, medical costs, income disruptions, and other financial challenges students are facing because of COVID-19.
The Coronavirus Aid, Relief, and Economic Security (CARES) Act includes a Higher Education Emergency Relief Fund (HEERF) that provides emergency funding to higher education for expenses related to the disruption of campus operations due to the COVID-19 crisis.
Through the CARES Act, University of Iowa Student Financial Aid has grant funding of $8.086 million available to assist UI students experiencing financial difficulties related to the disruption of campus operations due to COVID-19.
To be eligible for this assistance, students must:
- Meet Title IV eligibility requirements;
- Demonstrate a financial hardship due to COVID-19 pandemic; and
- Have submitted the Free Application for Federal Student Aid (FAFSA).
- Eligible students who have not filed the FAFSA and have not been awarded Federal Direct Stafford Loans must file a FAFSA to be considered for this assistance.
The application form will be available on May 4 and can be accessed at that time on MyUI/Financial Aid. Login requires a HawkID and password.
If you have questions regarding eligibility, timeline, or process, visit the website at: https://financialaid.uiowa.edu/resources/caresact.
The Coronavirus Aid, Relief, and Economic Security (CARES) Act includes a Higher Education Emergency Relief Fund (HEERF) that provides emergency funding to higher education for expenses related to the disruption of campus operations due to the COVID-19 crisis.
The University is required to provide details on the distribution of these funds to students, and is available here: Higher Education Emergency Relief Fund (HEERF) Report (PDF)
This report will be updated in July and potentially in August.
We understand that many Hawkeyes, particularly students, are worried about their income during what is already a stressful time. With this in mind, and in accordance with state and federal law (including recent federal acts) and the direction of the Board of Regents, State of Iowa, the University of Iowa will keep all employees in paid status through the end of the spring 2020 semester, regardless of funding source.
- If you are an employee with a fixed term of employment, such as a resident assistant, you will continue to be paid as normal through the end of the term of your employment.
- If you are an hourly employee paid bi-weekly, including student employees, and are unable to work because of this public health emergency, you will be paid for up to 80 hours of time based on the hours you would have expected to work this semester. Federal work-study will continue to be paid, in keeping with the Federal Work Study Electronic Guidance.
Additional details and FAQs can be found on the University Human Resources website.
No. Undergraduate students (even if employed with the university) and all external visitors (including minors and volunteers) are not allowed in research spaces, including those within UI Health Care.
Students should contact their supervisors to discuss this possibility.
Spring 2020: On March 14, 2020, the University of Iowa and the Board of Regents recalled all students, faculty, and staff abroad. More details.
Summer 2020: Because the U.S. Department of State has issued a Global Level 4 Health Advisory advising all U.S. citizens to avoid international travel, International Programs is canceling all 2020 summer study abroad programming.
Fall 2020: Fall programs have not been canceled at this time.
At this time, the CDC recommends avoiding all nonessential travel to any country with a CDC Level 3 travel warning due to COVID-19. Personal travel:
Cases of coronavirus disease (COVID-19) have been reported in all states, and some areas are experiencing community spread of the disease. Travel increases your chances of getting and spreading COVID-19.
CDC recommends you stay home as much as possible, especially if your trip is not essential, and practice social distancing especially if you are at higher risk of severe illness. Don’t travel if you are sick or travel with someone who is sick.
As the University of Iowa continues to monitor and prepare for the COVID-19 outbreak, we have encouraged members of the UI community to strongly consider deferring nonessential personal travel during spring break and in the weeks ahead.
Iowa Gov. Kim Reynolds has canceled all nonessential business travel for state agencies, which includes Iowa’s public universities, and has not specified an end date. Accordingly, all university-related, non-essential domestic and international travel is prohibited until further notice, effective immediately. This includes travel to conferences, for training or meetings, or athletic travel. Essential travel is defined as travel that is essential to the operation of the university, that no alternative method of convening is possible, and that the health and safety of state of Iowa employees will be appropriately managed.
Effective March 5, 2020, the Board of Regents suspended all university-sponsored international travel for 30 days due to the COVID-19 outbreak.
University of Iowa Student Government offers a shuttle service to and from the Eastern Iowa Airport in Cedar Rapids. UISG echoes the university's recommendation to defer personal, nonessential travel during the coming weeks but wants to ensure students who need to use the Eastern Iowa Airport still have an affordable and accessible method of transportation. For this reason, UISG is extending the airport shuttle service to accommodate students' changing plans. Visit uisg.uiowa.edu/student-services/airport-shuttle for more information.
March 21, 2020: Iowa Gov. Kim Reynolds and the Iowa Department of Public Health recommend that Iowans who have traveled recently for business or spring break vacations, whether internationally or domestically outside of Iowa, should strongly consider self-isolating for 14 days. This will support Iowa’s ongoing efforts to mitigate the spread of COVID-19 and limit the introduction of the virus from other points of travel.