The university is following its Critical Incident Management Plan, which provides guidance on developing continuity plans to ensure we maintain essential services.

Please continue to check the websites associated with the campus services listed below for the latest updates.

Building Access

Because so many employees will be working remotely, the UI Department of Public Safety has recommended and the Critical Incident Management Team has approved limiting building access, when possible, to authorized personnel only. In order to limit community spread of COVID-19 and protect university property, building entrances will be locked but will remain accessible by those who have access cards or keys. This excludes UI Health Care and Student Health, which have implemented their own building security measures.

For questions about card access, or access to campus buildings during this time, please contact:

Parking and Transportation


CAMBUS service will continue to operate. For the latest service updates, please see the service alerts page on the CAMBUS website. Riders are strongly encouraged to use the mobile app, Transit, for live tracking and departure predictions.

Please board and exit the bus using the rear doors. Do your best to practice social distancing (maintain a six-foot, or two-meter, distance between yourself and others) as much as possible while on the bus. If you are able, please consider walking to your destination to support social distancing.

Parking Operations

UI Parking and Transportation’s operations are focused on supporting the critical operations of UI Hospitals & Clinics and the university. Parking operations may quickly be adjusted in response to COVID-19. The cooperation and flexibility of faculty, staff, and the campus community is appreciated. For the latest parking updates, please see the service alerts page on the Parking and Transportation website.

Information Technology Services

Drive-up WIFI

Drive-up wireless service is being offered to allow UI students, faculty, and staff access to high-speed internet without having to enter campus buildings.

The service is currently available at:

  • Hancher South Lot (Lot 55)
  • Hawkeye Commuter Lot (Lots 85 and 39)
  • Multi-Tenant Facility and Biomedical Research Support Facility parking lots at Oakdale
  • Myrtle Avenue Lot (Lot 48)

Visit the Working Remotely Guide on the ITS website for updates.

Users should join the eduroam network and log in with their and HawkID password.

If none of these solutions work for your situation, please request help through the Keep Learning at Iowa page.

ITS Help Desk

The ITS Help Desk has closed its walk-in location in University Capital Center until further notice. Help Desk staff remain available and ready to support campus with their technology needs. Support continues to be available via phone, chat and email. Please visit the ITS contact page for details.

UI Libraries

All campus libraries are OPEN ONLINE, offering services and help for online classes, including e-books, e-articles, streaming video, e-images, and assistance with online course reserve materials. The Libraries provides updated information on how to access resources, expertise, and services

Library staff at these campus libraries are online (see list of virtual office hours) and ready to assist:

Division of Student Life

The Division of Student Life is committed to the safety and well-being of its students, faculty, and staff. Linked on this page are resources where you can find the most up-to-date information regarding the Division's preparation and response to COVID-19.

Iowa Memorial Union

The IMU closed at 5 p.m. on Wednesday, March 18, and will reopen at an undetermined date.

Recreational Services

Recreational Services will extend the closure of its facilities until further notice.

The closure will include the following facilities:

  • The Campus Recreation and Wellness Center (CRWC)
  • The Field House (FH)
  • The Hawkeye Tennis & Recreation Complex (HTRC) which includes the Outdoor Rental Center (ORC)
  • Fitness East in Halsey Hall (FE)
  • Administrative and academic offices will remain open virtually according to regular schedules

Students’ Recreation Fee will be refunded, prorated from March 23 to May 16.

For updates and a full list of closures, visit:

University Counseling Service

University Counseling Service (UCS) continues to provide its full range of counseling and programming/training services to support our students, staff, and faculty. The UCS has fully moved to a tele-mental health platform via Zoom for Health.

If you are interested in either maintaining the counseling work you are already doing with your UCS therapist or are interested in starting counseling, please call the UCS at (319-335-7294) Monday-Friday between 8 a.m. and 5 p.m. CST. Please also call if you desire to consult about a concern you are having or if you would like to schedule a virtual outreach program or training. You may also visit the UCS online HERE.

Rape Victim Advocacy Program

RVAP is currently providing 24/7 in-person advocacy support during hospital and law enforcement accompaniment only. All other advocacy, counseling, and therapy will be offered by phone and/or Skype. Please schedule by calling (319-335-6000 or 800-228-1625). RVAP’s offices in Burlington, Iowa City, Keokuk, and Mount Pleasant will be closed. Advocates continue to provide free & confidential support remotely. For additional information, visit:

University ID Card Programs

Our UCC location will be open for appointments on Thursdays only until further notice.If you are experiencing issues with your card or have an urgent need for a card replacement, please contact us by phone (319-335-2716) or e-mail ( prior to making an in-person visit. We will be able to answer questions and resolve many issues remotely.

For updates, visit:


Hancher Auditorium

Hancher Auditorium is closed, and all programming for the remainder of the spring semester has been canceled. Hancher is working to reschedule events where possible. The Hancher Box Office will be in touch with ticket holders with more information.

Health Services

Dental Clinics and Outreach

Routine and elective dental appointments have been temporarily suspended. Emergency care for pain and swelling is provided by appointment only. Call the College of Dentistry (319-335-7499). For more detailed information about clinic operations due to COVID-19, see:

Wendell Johnson Speech and Hearing Center

The Wendell Johnson Speech and Hearing Center has suspended all clinics until further notice. 

LGBTQ Counseling Clinic

Beginning March 23, 2020, the LGBTQ Counseling Clinic will suspend in person services and begin providing telehealth services. This is to ensure the health and safety of clients and therapists who provide services. This will occur through the ZOOM platform and clients will receive additional instructions from their therapist.